Integrated Service Center

Open Enrollment for 2020

Last updated Sunday, December 1, 2019

 This year, the last three days of Open Enrollment are over a holiday weekend. Like most of campus, the ISC is closed.

Do You *Need* to Make Open Enrollment Changes?

Open Enrollment (November 1-30) is an optional, once-a-year opportunity for PEBB benefits-eligible employees to enroll in or make changes to their health plan elections in Workday. In most cases, you don’t need to do anything. There are only a few instances in which an employee IS required to make changes during this time.

You DON’T need to make changes during Open Enrollment if:

You DO need to make changes during Open Enrollment if:

Check out our Open Enrollment 101 guide if you are still wondering what, if anything, you need to do during Open Enrollment. You may also find our extensive Open Enrollment FAQs page to be helpful.


Before You Begin

To help ensure a smooth Open Enrollment experience, please take a few moments prior to November 1 to:

1. Verify Your Home Address in Workday

Did you know? Your medical plan options are determined by your home address. The country and/or zip code in which you live influence whether you can be covered by Kaiser/Group Health versus UMP Plus – Puget Sound High Value Network, or another plan altogether. So, before making your Open Enrollment changes, take a moment to log into Workday and double-check that everything looks okay. Refer to the Home/Mailing Address section of the Managing Your Personal and Work Information page for step-by-step guidance.

2. Prepare Your Dependent Verification Documents

If you’ll be adding any dependents – including a spouse or State Registered Domestic Partner (SRDP) – to your medical and/or dental coverage, state law requires that you attach valid dependent verification documentation in Workday. Take a moment to check out the list of what qualifies as valid dependent verification, scan the documents you plan to use, then save them to a secure computer before beginning to make your Open Enrollment selections.

  • When newly adding a spouse: In addition to adding required dependent verification, you will also need to enter your date of marriage in Workday.
  • If you’ll be selecting a different medical plan than the one you have now, you do not need to attach verification documentation for any dependents that are enrolled in your current medical plan.

TIP: For scenario-based guidance on when you do/don’t need to attach verification documentation, see the Enrolling Dependents section of the Open Enrollment for 2020 FAQs page.

Need help?
Understanding what qualifies as valid dependent verification can be confusing. Please don’t hesitate to contact the ISC for help in figuring out which document(s) you’ll need to be able to successfully enroll your dependents in your health coverage.

3. Learn About Benefit Changes and Your Options for 2020


How to Make Changes During Open Enrollment

During Open Enrollment you can make changes to your health benefits following these three steps:

Step 1: Log Into Workday Beginning November 1

If you know you want or need to make changes, during the month of November, log into Workday, go to your Inbox, then select Open Enrollment Change to begin.

Important: You must make any desired Open Enrollment changes within the “Open Enrollment Change” action item in your Workday Inbox (after opening the action item, scroll down to find the table that contains your choices).
Do NOT try making your initial Open Enrollment changes using the Benefits worklet. Doing so would make changes to your benefits for the current year (i.e. November and December 2019), will likely generate errors, and will not make the Open Enrollment changes you want.

Step 2: Follow Along With an Open Enrollment Guide

Making your Open Enrollment selections can admittedly be tricky – we are required by the state to use specific language that can often be confusing (sometimes, yes, you have to “elect” in order to “waive”). Refer to the following resources while making your selections in Workday:

Step 3: Check Your Work Before Submitting

Before selecting Submit in Workday, double-check that you’ve avoided the common mistakes listed below in order to avoid delays and errors. Mistakes must be corrected and/or missing documentation must be submitted before November 30 to successfully submit your enrollment.

  • Ensure you’ve accurately completed the Tobacco Use Attestation: Be sure you’ve attested for yourself and all of your dependents over the age of 13 to avoid being billed the $25 per month surcharge.
  • Attach valid dependent verification documents: On the last page of Open Enrollment in Workday, you must attach (upload) valid documentation verifying your dependent’s relationship to you; otherwise we cannot process your dependent’s enrollment.
  • Attest to the spousal or state-registered domestic partner coverage: When newly adding your spouse or state-registered domestic partner (SRDP) to your coverage, you’ll need to declare whether they have other, affordable medical coverage available.
  • Include your date of marriage: When newly adding a spouse to your coverage, you must include your marriage date within the comments box provided in Workday. This does not apply to SRDPs.

Step 4: Submit Your Open Enrollment Changes by November 30

To finalize your Open Enrollment changes in Workday, make sure to check I Agree and then select Submit.

We recommend that you save your Open Enrollment submission code and print your confirmation screen; you’ll need it just in case you have future questions or issues about your enrollment. After submitting your choices, you will also receive an email from Workday letting you know that your elections were received. Final confirmation statements will be emailed in early December.

Workday will process your most recently submitted election as of 11:59 pm on November 30. Please remember that November 30 is a hard deadline; there are no exceptions or grace periods for Open Enrollment. Your enrollment must be completed in a timely manner to ensure your coverage is what you want and expect.

Review Your Open Enrollment Selections

Once you’ve checked I Agree and selected Submit for your Open Enrollment changes, you can review your selections in Workday at any time during the month of November by selecting the Benefits worklet and then selecting View My Open Enrollment Submission.

Need to Make Changes to Your Open Enrollment Selections?

You can make changes to your Open Enrollment options as many times as you’d like between November 1 and November 30. But at 11:59 pm on November 30, Workday will accept the most recent changes you have submitted. Any unsubmitted information will be deleted at that time, and coverage will not be processed if there is missing documentation (you may end up with a partial enrollment).

Your next opportunity to make health plan changes will be during Open Enrollment in November 2020, or within 60 days of a qualifying Life Event.