Using Duo 2FA With Workday
Two-factor authentication, or 2FA, adds a second layer of security when signing into systems that require a UW NetID. Normally, identity is verified with a password, but verifying with a second factor, such as a mobile phone, helps prevent anyone but the owner of an account from signing in, even if they know the password.
Because 2FA mitigates the risk of stolen passwords, it’s an effective response to current threats to UW systems and data, including employee information managed in Workday.
UW-IT has implemented Duo as the University’s 2FA solution.
Enroll in 2FA Using Duo
Enrollment in Duo is available to all faculty, staff, and student employees who sign in with a UW NetID to access systems protected by 2FA, such as Workday.
Enrollment in Duo can be completed online via UW-IT’s Two-factor authentication page, linked below.
Duo Eligibility for Former UW Employees
Former employees are eligible to enroll in Duo through the remainder of the year in which they left the University, and for the three years following their year of departure. (For example, an employee who left the UW in November of 2017 will be eligible for Duo through the remainder of 2017, all of 2018, all of 2019, and all of 2020; after 2020, they are no longer eligible.)
Signing In to Workday Using Duo 2FA
Once enrolled, you can sign in to Workday using 2FA. With Duo, you have the option to use any one of the following for authentication:
|Smartphone||Tap to sign in|
|Tablet||Tap to sign in|
|Mobile Phone||Answer a call to sign in|
|Landline Phone||Answer a call to sign in|
|Hardware Token||Use a passcode to sign in|
Where to Get Help with 2FA
Support for 2FA and Duo is provided by UW-IT:
- More details about 2FA are available from UW-IT at IT Connect, which includes a 2FA FAQ.
- Contact the UW-IT Service Center at email@example.com or by phone at 206-221-5000.
- To obtain a 12 hour temporary 2FA bypass code, please contact the UW-IT Service Center.
- To recover a forgotten UW NetID, visit https://uwnetid.washington.edu/newid/
- To reset your NetID password, visit https://identity.uw.edu/account/resetpassword/