Integrated Service Center

Payroll to FAS Integration Failure – Resolved

Last updated Thursday, February 22, 2018

Yesterday, on October 5, Workday payroll processing was completed as scheduled. However, the integration to the financial accounting system (FAS) failed, due to errors caused by foreign characters present in Workday legal names.

Because of the failed integration between Workday and FAS, the September 30 payroll was not posted in the financial system as scheduled, thereby stalling the end of month close for September.

The technical teams are working to fix the issue and intend to post the September 30 payroll tonight, on October 6.

Units can still check their payroll in Workday by using the Earnings and Actuals – Prompt for Worker Report (R0430) or the Earnings and Actuals – Prompt for Organizations Report (R0431).

We will share more information as it becomes available.