Integrated Service Center

Workday Computing and Browser Requirements

Supported Web Browsers

Workday supports the latest versions of the following web browsers; please note that Workday may not work properly with beta or pre-release web browser versions:

Web Browser Notes
Microsoft Edge Not currently supported by Workday’s HTML browser application for tablet or phone devices
Microsoft Internet Explorer See Internet Explorer (IE) – Special Considerations in the Appendix
Mozilla Firefox Not currently supported by Workday’s HTML browser application for tablet or phone devices
Google Chrome Supported by Workday’s HTML browser application for the latest Android Phone
Apple Safari Only supported on Mac OS X. See Safari – Special Considerations in the Appendix
Opera Browser Not currently supported by Workday’s HTML browser application for tablet or phone devices
BlackBerry Browser Supported by Workday’s HTML browser application only for BlackBerry 10 phones.

Note: The above requirements are current as of August 25, 2017.

Memory Requirements

For Workday to run efficiently, the following minimum memory requirements are recommended for desktops. If you are running other software applications while accessing Workday, more memory than the below is required.

User Type Minimum Memory Requirements
Administrative users accessing high data volumes in reports or tasks. 2GB
Administrative users frequently running staffing and other business processes. 1GB
Casual users, such as employees, maintaining their time off or personal data. 512MB

Note: The above requirements are current as of March 29, 2017.

Display Settings

For all users to optimally view Workday, please use a 1024 x 768 display setting on your device.

Note: The above requirement is current as of March 29, 2017.

Other Software

Some Workday report features require the following third-party applications.

Workday Feature Required Application
To view and print PDF files Adobe Acrobat Reader 10.1.5 or later
To view the .xlsx files generated by Excel functionality (selecting
the Export to Excel option or clicking the Excel chart icon)
Use the latest version of Microsoft Excel.

Note: The above requirements are current as of March 29, 2017.

For Additional Help

If you need technical help with computer issues, please contact your department’s IT help organization or the UW-IT Technology Service Center at help@uw.edu.

Appendix

Internet Explorer (IE) – Special Considerations

  • Support in Workday for Internet Explorer 7.x through 10.x ended on 9/9/2017.
    If you want to continue to access Workday with one of these older versions of Internet Explorer, please be sure you have access to Internet Explorer 11 and/or one of the supported web browsers listed above. Note that IE 11 is Microsoft’s last version of Internet Explorer. Microsoft will continue to provide security updates, compatibility fixes, and technical support for it on computers running Windows 7, Windows 8.1, and Windows 10. To obtain IE 11, see the Microsoft Download Center at https://support.microsoft.com/enus/help/17621/internet-explorer-downloads
  • Internet Explorer 11 users must set Workday as a Trusted Site for step-up authentication to work.
    For certain aspects of Workday to function correctly in IE11, including step-up authentication and viewing your payslip, Workday must be added as a Trusted Site. Follow this procedure to do so:
    1. Click the “gear” icon in the upper right corner toolbar and select Internet Options
    2. In the window that opens, click the Security tab.

    3. Click the green “check mark” icon labeled Trusted sites.
    4. Click the Sites button.
    5. In the window that opens, type https://wd5.myworkday.com and click Add.
    6. Click Close, and click OK to close the Internet Options window.

Safari – Special Considerations

The version of Safari included on iOS devices, such as iPhones and iPads, does not currently support step-up authentication in Workday. Workers who wish to access sensitive data in Workday – including payroll and some personal information such as payslips, payment elections, Social Security Number, tax documents and home address – will need to do so from a different browser on their iOS device.