Using Duo 2FA With Workday
Two-factor authentication, or 2FA, adds a second layer of security when signing into systems that require a UW NetID. Normally, identity is verified with a password, but verifying with a second factor, such as a mobile phone, helps prevent anyone but the owner of an account from signing in, even if they know the password.
Because 2FA mitigates the risk of stolen passwords, it’s an effective response to current threats to UW systems and data, including employee information managed in Workday.
UW-IT has implemented Duo as the University’s 2FA solution.
Enroll in 2FA Using Duo
Enrollment in Duo is available to all faculty, staff, and student employees who sign in with a UW NetID to access systems protected by 2FA, such as Workday.
Enrollment in Duo can be completed online via UW-IT’s Two-factor authentication page, linked below.
Signing In to Workday Using Duo 2FA
Once enrolled, you can sign in to Workday using 2FA. With Duo, you have the option to use any one of the following for authentication:
|Smartphone||Tap to sign in|
|Tablet||Tap to sign in|
|Mobile Phone||Answer a call to sign in|
|Landline Phone||Answer a call to sign in|
|Hardware Token||Use a passcode to sign in|
2FA Step-Up and Workday
When you sign in to your Workday account, you can access most of your information with your Net ID and password. This includes entering time and requesting time off (Medical Centers employees continue to track and report time in Kronos).
When accessing more sensitive information in Workday, such as modifying your home address or payment elections, you will be prompted to use 2FA. Workday has been configured to automatically request the second authentication when necessary. This is also referred to as “step-up” or “re-authentication.” You don’t need to remember anything to complete the step-up process. When prompted, simply sign in through Duo 2FA by any of the options noted above.
Examples of Workday transactions for which an employee will be prompted to step-up with 2FA include:
|Payroll – My Payment Elections||Modify|
|Payroll – My Payslips||View and/or Modify|
|Payroll – My Tax Documents||View and/or Modify|
|Home Address||View and/or Modify|
|Government IDs||View and/or Modify|
Note that administrators and managers with elevated roles in Workday are always prompted for 2FA when initially signing in to the system.
Where to Get Help with 2FA
Contact UW-IT for support at firstname.lastname@example.org.