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Integrated Service Center

Known Issue: Unexpected Routing Workflow for Time Off and Leave of Absence Requests (Staff – Multiple Positions)

February 9, 2018
Medical Centers Employees:
Medical Centers Employees: For many Leaves of Absence you will need to complete and submit required forms and your department will process your Leave of Absence in Kronos on your behalf. For Time Off, continue to track and report your requests in Kronos. For questions, please contact your HR Operations office.

In Workday, absence requests made by workers with multiple positions will route to ALL of the worker’s Time & Absence Approvers for review. As a result, a Time & Absence Approver may receive absence approval request alerts for a position they don’t supervise. Ideally, absence requests would only route to the Time & Absence Approver(s) for the position these requests are tied to, but this is unfortunately not possible at this time.

Example: Employee Jones has Position 1 in Supervisory Org A, Position 2 in Supervisory Org B, and Position 3 in Supervisory Org C. When the employee requests time off for Position 1, the business process routes to the Time & Absence Approvers for all three Supervisory Orgs (A, B and C).

Workaround: When an absence request is initiated for a staff campus employee, Time & Absence Approvers should review the approval request in their Workday Inbox to confirm whether the request is actually for a position in their Sup Org. If the request is for a position not associated with their Sup Org, the approver can safely disregard the approval request. Once the Time & Absence Approver for the applicable position completes the approval, the item will no longer display in any Time & Absence Approver’s Inbox.