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Integrated Service Center

Two Factor Authentication (2FA) Required at Workday Sign In for All Employees

January 25, 2018

Today the UW announced that, beginning tomorrow, January 26, all UW employees will now use Duo, UW’s two-factor authentication (2FA) solution, as soon as they sign into Workday.

Previously, most employees only needed to use their UW Net ID and password to sign into Workday, and were only prompted to use Duo when accessing private information such as their payslips or tax documents. However, because of the ever-growing risk of phishing scams, we believe requiring all employees to use 2FA whenever they sign into Workday is an important step in helping our employees safeguard their private information.

What does this mean for you and your employees?

For Workday administrators, such as yourself, nothing will change – all administrators with an elevated security role already use 2FA when logging into Workday.

The vast majority of employees on campus are already enrolled in Duo and have used 2FA in Workday. However, you may have some individuals in your unit who have never enrolled in Duo, and they may need help doing so now. You can direct them to UW-IT’s page on Two-Factor Authentication (2FA) for comprehensive information about how to enroll; the page even includes a useful guide on choosing what device to use.

If your employees rely on Workday to do basic functions like enter hours or request vacation, they may not be accustomed to needing their 2FA device when first signing into Workday. If an employee needs to access Workday but does not have their device with them, please let them know that they can always request a temporary bypass code from UW-IT’s Service Center by calling 206-221-5000. The Service Center is available 24 hours a day, 7 days a week.

For more information about this change, please review the extensive FAQ section of the email that went out from Aaron Powell, VP for UW-IT and CIO – we’ve posted the email on our home page for easy reference: Important Security Enhancements to Workday.

Thank you for helping with this security upgrade!