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Routing to Academic HR Added to Change Job Business Process

April 18, 2019

All academic promotions and awards of tenure must be reviewed by the Office of the Provost, as outlined in the Faculty Code. In general, most requests for promotions and awards of tenure are reviewed outside of Workday, and if approved are then entered into Workday by Academic HR.

However, in rare instances, the unit may need to use the Job Change Reason Code “02 – Promotion (Academic Only)” in order to fulfill a promotion decision in Workday. Though the use of this reason code currently routes the Change Job request to Academic HR for faculty with indefinite and multi-year job profiles, the ISC recently updated the Change Job business process to also route to Academic HR whenever this reason code is used for faculty with annual or shorter job profiles. This new routing is intended to reduce missed steps, ensure proper review and approvals, and speed up processing times.

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Updated: R0314.1 Quick Summary of Employees by Organization Report Now Includes Location

April 17, 2019

The R0314.1 Quick Summary of Employees by Organization report has recently been updated and now includes the employee’s location. This new field can help units quickly identify which employees are local, or work out-of-state or even internationally.

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Don’t Forget to Add Your Sup Org and Population to the Subject Line When Emailing ISC

April 16, 2019

To help speed up the routing process, please remember to include your Sup Org and the population you are working with (ie, Academic or Staff) in the subject line whenever you email ischelp@uw.edu. This is especially important when sending a ticket intended to reach your HCM Service Partners, who are assigned to support specific populations within Supervisory Organizations.

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Summer Hiatus Update: Transaction Dates and Deadlines Set

April 16, 2019

If your unit will be placing faculty on Summer Hiatus, make sure to visit our Planning For 2019 Summer Hiatus page – we recently updated the high-level timeline with specific dates and transaction deadlines for academic personnel going on leave for the entire summer (June 16 – September 15).

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Compensation Range Information Now Available in R0011 Employee Salary Audit Report

April 11, 2019

Per campus request, the ISC recently updated the R0011 Employee Salary Audit report to include the Compensation Range (Minimum, Midpoint and Maximum) for each position. This report – which can be run by Academic Chair/Chair’s Delegates, Academic Dean/Dean’s Delegates, Academic Partners, HCM Initiate 2s and HR Partners – is useful for comparing an employee’s salary against the different salary ranges for a Sup Org.

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Best Practice: Emailing the ISC

April 11, 2019

As you know, a ticket is created when a user emails the ISC (ischelp@uw.edu) with a Workday issue. Additionally, we encourage users to “cc” other interested individuals on that email in order to make them a “watcher” on the ticket; this is a great way to keep those individuals informed about the creation or status of the ticket.

There are, however, a couple of best practices when using the “cc” line that can help prevent duplicate and erroneous tickets – which in turn can create a backlog in the ISC ticket queue, slow down process times, and produce confusion and frustration for users who are trying to track the progress of a case.

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In Process: ISC Correcting Time Off and Company Service Dates

April 11, 2019

As part of the ISC’s ongoing data integrity efforts, our teams are regularly reviewing Workday data and correcting misalignments when discovered. Starting this week, the ISC will be correcting missing Time Off Service Dates and missing Company Service Dates; data corrections will be made effective the employee’s most recent hire date. No action is required by the unit, and this change will not impact the employee’s pay or benefits.

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Routing to Work Study Office Added to Change Job and Change Organization Assignments Business Processes

April 8, 2019

Whenever a Work Study custom organization tag is added for a student employee in Workday, the Work Study Office needs to be notified so they can review and, upon approval, add the One Time Payment for the Work Study Award – thereby initiating the appropriate costing split between the Work Study budget and the department’s budget.

Though both the Hire and the Add Additional Job business processes route to the Work Study Office whenever a Work Study custom organization flag is added for a student employee, the ISC recently updated both the Change Job and Change Organization Assignments business processes to also route to the Work Study Office for work study students. Previously, when either of these two business processes was initiated for work study employees, the Work Study Office only knew to add the One Time Payment to the existing position when and if they received the required Award Verification Form from the hiring department. The new routing is intended to reduce missed steps, ensure proper costing allocations, and speed up processing times.

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More Enhancements to ISC Website

April 4, 2019

In ongoing efforts to continually improve our online resources, we are excited to announce several new improvements to the ISC website!

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New Feature on Admins’ Corner: Monthly Snapshots

April 4, 2019

We are pleased to unveil a new feature on the ISC website: the Monthly Snapshot {add link}! Accessed via the “Useful Links” section on the right-hand side of the Admins’ Corner, you can now find infographics displaying the latest ISC and/or Workday performance analytics. These “snapshots” will be updated on a monthly basis, and provide insight into such metrics as how long it takes for key business processes initiated by campus to complete from start to finish, or how long it takes the ISC to resolve cases.

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