Integrated Service Center

New to Workday?

If you were gone this summer and just returning to the campus, you may have missed the news: Workday is UW’s new campus-wide system for human resources, payroll and benefits!

University employees now use Workday to:

  • Update personal information
  • Access payslips and pay rate details
  • View benefits information
  • Manage time off and absences including holidays

The Integrated Service Center (ISC) is UW’s new department for supporting all transactions within Workday, though most employees will continue to work closely with their department administrators to handle all job-related entries and approvals. Learn more about the ISC and Workday.

Getting Started with Workday:

UW employees can take the following steps to get up and running with Workday:

  1. Ensure Your UW NetID is Active: Make sure you know your UW NetID and password, which you will need in order to sign in to Workday. Updates can be made on the IT Connect website.
    • Please Note: If you get an “invalid user name or password” error when logging into Workday for the first time, you likely need to link your UW NetID with your EID, You can do that at the UW NetID website:
      • Select “I already have a UW NetID” then “I have a UW NetID and password.”
      • Enter your EID and link the EID to your existing (sponsored) UW NetID.
  2. Enroll in 2FA Using Duo: Complete registration for Duo, UW’s two-factor authentication (2FA) solution. 2FA is required to view or modify sensitive data in UW systems, including payroll and some personal information (such as payslips, tax documents and home address) in Workday.
  3. Login to Workday: To access Workday, you can always go to the ISC website and click the “Sign in to Workday” tab at the top right of the page (or scroll up to the top of this page to get started now).
  4. Learn to Use Workday: Learn everything you need to know about using Workday by exploring the rest of our website and visiting our Resources page. We especially recommend you check out:
    1. Workday for You, a snapshot of how various job roles use Workday
    2. Our how-to Workday 101 videos
    3. And our step-by-step User Guide library

Administrators in your unit will continue to assist you with most HR and payroll related inquiries. If you need help with transactions in Workday, you can contact the ISC for support.