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Integrated Service Center

Delegation – Workday

Workday allows a role to have delegation rights for entry into the system.  When tasks are delegated to a person, the person with delegation can switch accounts to perform the tasks on behalf of another user.  For example, a business processes (BP) can be delegated to a superior (manager’s manager) and/or peers.  The purpose of delegation in Workday is to ensure that a BP is not delayed due to a manager being away and unable to advance a BP received in their Workday inbox.