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Integrated Service Center

Administrators’ Corner

Admins' News

Action Required: Summer Sessions & Faculty Summer Hiatus

July 17, 2018

With Summer Session A ending on July 18 and Summer Session B starting July 19, please review faculty members’ data and make any updates to their Summer Hiatus leaves of absence and FTEs as necessary.

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New: FAQs for Retroactive Transactions and Pay

July 16, 2018

If you have questions about retroactive transactions and retro pay, make sure to check out the newly published FAQ section on our Payroll Process webpage, which provides answers to some of the most common questions about auto-calculated retroactive payments, Supported Retro Transactions, and Unsupported Retro Transactions.

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R0017 Validate Time Reported Matches Weekly Scheduled Hours Report Can Now Be Run for Individual Worker

July 12, 2018

Per campus request, units can now run R0017 for individual employees. Previously, this report could only be run for the entire Supervisory Organization.

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Known Issue: Return from FMLA Leave of Absence Error

July 9, 2018

HR Partners and Academic Partners may encounter an error in Workday when attempting to return workers from FMLA approved leaves of absence. When attempting to initiate a “Return Worker from Leave,” users can receive the following error message: “Currently you do not have any outstanding absences for which you can request a return.” This restriction is due to security settings presently in place to ensure only Absence Office Partners can access FMLA approved leave types.

The ISC is actively working on resolving this issue. In the meantime, if you are being prevented from returning a worker from leave, please send an email to with the subject line “Return from FMLA Leave.”

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New User Guide: Completing the “Audit Time-off Requests and Timesheets” To Do

July 9, 2018

During the Termination business process, Time and Absence Initiates are sent a To Do notification asking them to “Audit Time-off Requests and Timesheets” in order to ensure all absences and hours worked have been correctly entered for a worker before the termination is completed. A new User Guide – Completing the “Audit Time-off Requests and Timesheets” To Do – provides general guidance around what steps to take and tools to use to complete an audit.

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Upcoming Event

Summer Hiatus in Workday

April 2
University of Washington Seattle, 98105 United States
Customized resources for navigating summer leave!
See All Events

Known Issues

Some Payroll Encumbrance Records in FAS Currently Out of Balance – In Progress

June 29th, 2018

Due to a recent configuration change in Workday, some encumbrance records in FAS are currently out of balance. Approximately 400 records, mostly in the School of Medicine, are impacted by this known issue.

FTE Changes Overwriting Merit Changes for Some Employees – In Progress

February 22nd, 2018

Change-Job Data Change business process initiated BEFORE merit was loaded, and with effective dates AFTER merit was loaded, are overwriting the merit increase for some impacted employees.

1 to 2 Month Delay Before Reversals Appear in MyFD – Resolved

February 13th, 2018

A new integration has been developed to process reversals so they automatically flow to downstream systems.  The new integration will run the day after payroll runs and will be visible in the Employee Data Warehouse (EDW) and My Financial Desktop (MyFD) one day after they are posted in Workday. Read more

Retro Period Data Reporting Issues – In Progress

January 8th, 2018

We are aware that current security restrictions in Workday surrounding retro period data reporting are impacting operations of campus units. The ISC and EDW are actively working on resolving this issue.

See all Known Issues