Integrated Service Center

Overview of ISC Services

Last updated Wednesday, June 13, 2018

The University of Washington’s Integrated Service Center (ISC) is your source for Workday, HR, benefits, and payroll transactional support. The ISC includes a comprehensive self-service website, drop-in center, phone support, and email support. We’re committed to providing exceptional customer service to the UW’s faculty, staff, and student workers.

We’re Here to Help!

The ISC is here to help when you need assistance: Faculty, Staff, and Student Employees Medical Centers Employees
Completing new employee enrollment forms  X  X
Making and managing benefits elections  X  X
Changing your personal information, direct deposit, or benefits  X  X
Completing IRS Form W-4 for federal income tax withholding  X  X
Updating your contact information and emergency contacts  X  X
Changing your business title  X  X
Addressing paycheck inquiries  X  *
Resolving underpayment or overpayment issues  X  *
Entering or correcting time worked  X  *
Requesting time off  X  *
Viewing your payslip  X  X
Verifying your employment  X  X
Finding your way around in Workday  X  X
Completing tasks in Workday to hire and manage staff  X  X
Obtaining reports in Workday  X  X
Reviewing payroll calculations and making payroll adjustments  X  *
Approving transactions in Workday  X  X
Managing Supervisory Organizations and Academic Organizations  X  X
Changing Workday security roles  X  X

* For these functions, Medical Centers employees continue to receive support from the Medical Centers’ Payroll Services team. For help, call 206-744-9280 or email AskKronos.