Overview of ISC Services
The University of Washington’s Integrated Service Center (ISC) is your source for Workday, HR, benefits, and payroll transactional support. The ISC includes a comprehensive self-service website, drop-in center, phone support, and email support. We’re committed to providing exceptional customer service to the UW’s faculty, staff, and student workers.
We’re Here to Help!
|The ISC is here to help when you need assistance:||Faculty, Staff, and Student Employees||Medical Centers Employees|
|Completing new employee enrollment forms||X||X|
|Making and managing benefits elections||X||X|
|Changing your personal information, direct deposit, or benefits||X||X|
|Completing IRS Form W-4 for federal income tax withholding||X||X|
|Updating your contact information and emergency contacts||X||X|
|Changing your business title||X||X|
|Addressing paycheck inquiries||X||*|
|Resolving underpayment or overpayment issues||X||*|
|Entering or correcting time worked||X||*|
|Requesting time off||X||*|
|Viewing your payslip||X||X|
|Verifying your employment||X||X|
|Finding your way around in Workday||X||X|
|Completing tasks in Workday to hire and manage staff||X||X|
|Obtaining reports in Workday||X||X|
|Reviewing payroll calculations and making payroll adjustments||X||*|
|Approving transactions in Workday||X||X|
|Managing Supervisory Organizations and Academic Organizations||X||X|
|Changing Workday security roles||X||X|
* For these functions, Medical Centers employees continue to receive support from the Medical Centers’ Payroll Services team. For help, call 206-744-9280 or email AskKronos.